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Author Topic: trouble with password  (Read 183 times)
shep
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« on: February 01, 2010, 09:57:26 PM »
I am having issues using my BB Desk Top Manager.  I have actually locked myself out completely once before which resulted in my phone being wiped out.  Now, I am on the verge of locking myself out for a second time attempt 8 of 10.  After connecting USB, the prompt on the PC asks for a device password.  I try entering in my code to unlock the phone when it is locked, and I also have used the password that I use for the Password keeper.  What do I do?  I cannot allow this phone to wipe its memory out again.
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Ryu78
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« Reply #1 on: February 02, 2010, 05:02:21 PM »
now that sucks @ss!...

no idea but to give you a "monday morning quarterback" answer: write the password down next time?

Have you tried calling your carrier for support?
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Tour
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« Reply #2 on: February 04, 2010, 05:47:53 PM »
The password has nothing to do with the phone. You would have set that up when you ran DM for the first time, if my memory serves me right.
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